Connectivity made simple via a fully managed service
Let YuzeData manage the data challenge, you focus on domain-inspired workflow and intelligence
Data is different. Not just from a technology or use case perspective…but also from a vocabulary, best practices and process perspective.
The YuzeData platform is self-service, but software provider impact can be accelerated when utilizing a robust managed service approach. With YuzeData managed services, we lead the effort to sell, deliver and maintain all end-user data connectivity – automated with our platform, operated by our team.
Critically, whether self-service or managed service, we operate as an embedded element of the software provider solution…driving your ACV, renewals and data-driven usecases.
Products and services that meet you where you are in the data journey.
Software sales is difficult. Many sales ‘teams’ include specialists that bring expert value to a unique topic – such as IT security or project services. YuzeData becomes the sustainability data experts supporting your team.
We are not just YuzeData platform experts, we are sustainability data experts. If your use case requires unique data engagement – our experts will understand, automate and deploy…all while managing the customer.
First line support remains with your team. But Level 2 (maintenance and incidents) and Level 3 (application) are handled by YuzeData. Urgency, communication and 100% resolution are core to our approach.
Leverage 200+ connectors out of the box to integrate your software with expert sustainability source systems, industry bodies, and customer-specific tools. Connectors cover categories such as IOT, ERP, EAM, HCM, EHS, SCM, LIMS, BI.
Plugin capability lets you self-serve and publish new connector capability from a template for immediate availability to customers.
Deploy programs and expert integrations from your own branded content marketplace by industry and/or domain. Drive more enterprise revenue based on visible integration power.
Powerful usage analytics reveal the most commonly deployed content and how it’s used at customers.
Bring powerful data pipeline management to your customers who want to do more with their connected data. Integrate and deploy AI models at scale on customer data and bring the results into your software to drive added value for a range of use cases e.g. anomaly detection, scenario modelling, advanced analytics.
Easily monitor the status of all customer deployments from a single operations view. Any issues identify the potential cause and suggested resolution to solve.
Integrate issues easily with your existing customer support processes for fast resolution and minimal maintenance overhead on your engineering team.
Protecting your data is critical to your strategy and business model. With the YuzeData platform, software providers can specify the approach to data transmission, storage and tracking.
The result? You decide which data is tracked and utilized in data usage analytics that inform your roadmap…and you decide which data is excluded from such platform visibility.
Track usage and gain insights on the systems, data and intelligence that matter most to your customers.
Helps inform your product roadmap, customer adoption and upsell with a documented picture of your value to the customer.
